Every berth, every contract, every transient inquiry, every bill — in one platform purpose-built for marina daily operations.
A marina manager runs the daily commercial and operational life of a marina — berths, contracts, transient inquiries, billing, customer experience, environmental compliance, and the staff who execute it all.
A marina is a finite physical asset: 200-1000 berths, each with a revenue ceiling. The manager's job is to maximise occupancy without breaking the customer experience.
Marina customers are not homogeneous. An annual contract holder, a transient cruiser, a charter operator, and a yard yacht all want different things.
The 2026 reality, by the numbers
A marina manager is measured on revenue per linear metre per night. Demand-aware pricing for transient + smart sub-letting on absent contracts is where the modern margin lives.
Top marina managers share a pattern: one platform holds berths, contracts, transient bookings, billing and customer records. The radio chatter goes down; the revenue per metre goes up. See the Marina module for the full operational scope.
Typically found inside
Recurring pain points across marina managers — most reducible by consolidating berth, contract, billing and customer data into one platform.
Walking the pontoon to know who is in still happens at many marinas in 2026.
A live berth map changes operations more than any other single intervention.
Contract terms, renewal dates, billing schedules — fragmented across Excel sheets.
A boat 5 miles out radios for a berth. Phone call to dockmaster, check the whiteboard, radio back. Slow, error-prone.
A berth request form on the marina's own website captures transient inquiries that would otherwise go to a competitor marina.
Berth + electricity + water + waste + restaurant + fuel — all billed separately.
Blue Flag, GDPR, waste handling, fuel spill protocols — all to be documented continuously.
A returning annual contract expects to be remembered. Without a CRM, every visit starts cold.
SupaSailing's marina module gives the marina manager a berth map and planner, contracts signed online, a booking request form for the marina's website, invoicing, and one record per customer and boat.
Every berth and its status for the chosen date. Drag boats between berths in the pontoon view; clashes are refused before they are saved.
A contract wizard with billing frequency and an auto-renewal setting, signed online through a link, then scheduled into invoices.
An embeddable form in your marina's colours. Requests land in one inbox to confirm, waitlist or decline.
Berth nights, utilities, services and fuel on one invoice per customer. Quotes, proformas, PDFs by email, scheduled invoices and SEPA direct-debit batches.
Electricity and water readings per berth or service tower, with photos. Consumption goes onto the right stay's invoice.
Every customer with their boats, bookings, contracts, payments, documents and notes. Returning customers are recognised, not re-registered.
Occupancy, average rate, revenue per metre-night and revenue split by berths, services and utilities, period by period.
Base rates with seasonal adjustments, length rules and discounts, applied night by night when a stay is priced.
A representative day for a marina manager running a 400-berth Mediterranean marina on SupaSailing.
Dashboard and berth map: 18 arrivals today, 12 departures. 6 berth requests came in overnight through the website form. Dock team briefed.
A 65ft yacht walks in unannounced. Free berths that fit her are listed. Customer and boat recorded, berth assigned.
Contract drawn up in the wizard from the customer and boat already on file. Signing link emailed; the signed contract comes back to the record.
A berth frees up for the season. Waitlisted requests are one tab away; the manager confirms the right one.
Annual berth holder away for 2 weeks. Those nights are released for sub-letting and a transit boat is placed on them; the holder's compensation follows the marina's rule.
Scheduled contract invoices generated in one batch and emailed; direct-debit customers go into a SEPA batch.
Occupancy and rate per metre-night against the previous period. Overdue invoices and unanswered requests flagged. Tomorrow's arrivals already on the map.
Typical observations from marinas that moved from spreadsheet + paper-tag operations to a unified platform.
Rate per metre-night and occupancy come from your own bookings, not from a year-end estimate.
Post-stay review forms go out by link, and answers are grouped by category.
Berths are assigned before arrival and booking details go to the customer by email or SMS.
Marina documents and vessel insurance carry expiry dates, so renewals are seen before they lapse.
30-minute demo tailored to a marina manager's real use case. If a different platform is a better fit, we'll say so.